Privacy Policy

Garments in Nepal Pvt. Ltd a leading online retails shop for all kind of Nepalese handmade product offer even single item on wholesale price respects the privacy of its customers and the visitors and users of its websites.

This Privacy Policy ("Privacy Policy") is intended to inform you of our policies and practices regarding the collection, use and disclosure of any personal information we obtain about you based upon your use products. "Personal Information" is information about you that is personally identifiable to you such as your name, address, e-mail address, phone number, any transactions you conduct on our websites or offline with us, as well as other non-public information that is associated with the foregoing.

We pay close attention to how Personal Information is used and shared, and we use Personal Information sensibly.

We act as a service provider to our customers and may process and store on behalf of our customers Personal Information that our customers collect about third parties. We do not own that Personal Information.

User Consent

By visiting our websites, using our products and submitting Personal Information through our websites, you agree to the terms of this Privacy Policy.

You expressly consent to the processing of your Personal Information according to this Privacy Policy.

Collection of Personal Information

The Personal Information we gather from you helps us learn about our customers and potential customers. We use this information to better tailor the features, performance and support of our products, and to contact you from time to time about with information and offers about our new products.

Personal Information You Provide to Us

We collect Personal Information that you submit to us voluntarily. The Personal Information we collect includes, but is not limited to, the following: name, mailing address, Web address, telephone number, e-mail address, and information contained in any e-mail or other communication you send to us or information you give to us in any other way.

Disclosure of Personal Information

Except as otherwise stated in this Privacy Policy, we do not generally sell your Personal Information to third parties. In order to build the solutions for you, we may engage third parties to assist us, and, in connection with such assistance, we may provide them with Personal Information that you have provided and that is necessary for them to assist us. We may also share your Personal Information with trusted vendors or other third parties in order for them to provide you with offers that we think you will find valuable.

Disclaimer of Liability

The material on www.nepalcraftshop.com  is for general informational for selling purposes only. Nepal Craft Shop disclaims all warranties, express or implied, with regard to the information accessed from or via this service or internet including but not limited to all implied warranties or merchant ability or non infringement. Nepal Craft Shop or does not assume any legal liability or responsibility for the accuracy, completeness or usefulness of any information, product or other material accessible from the service. In no event shall Nepal Craft Shop or be liable for any special, indirect or consequential damages or any damages whatsoever resulting from the use, data, or profits whether in an action of contract or otherwise arising out of or in connection with the use or performance of the information of this service or the internet generally. Any material contained on this service may include inaccuracies or errors. The information provided on this service is provided on an "as is" basis and "as available" basis without warranties of any kind, either expressed or implied, including but not limited to warranties of title, non-infringement or implied warranties of merchant ability or fitness for a particular purpose. All users of this service agree to hold harmless Nepal Craft Shop or and its principals and owners from any claims whatsoever, including losses, expenses, and reasonable attorney fees arising from the use of this service. No advice or information given by Nepal Craft Shop or shall create any warranty. Reproduction of any material contained in this website is prohibited.

RETURNS

notify us of any manufacturing defects, damages or wrong item(s) supplied, within 7 days from the date of delivery, and we will issue a replacement to you at no extra cost in your next order. Email us images of "defects/damage" before returning the item(s). 

You can send the return to our logistic center which are close to you:

Customers will be responsible for all return shipping costs.  We inspect all returned items and issue refund only after confirming it.

Notes. Insignificant manufacturing imperfections are not defects as many of the processes are done by hand.

 

DAMAGED

If the outer packing is damaged or tampered with, do verify the items quality and quantity with invoice before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery.

So that we can pursue the matter with the courier company for refund.  Once courier has approved and paid the claim to us, we will forward the applicable amount to you. Pleas note that 99% of shipmenst has no problem at all.